FAQs
No. Our platform is free for accident victims. You can search and contact providers at no cost.
From the home page, select the type of assistance you need. You’ll see a list of vetted providers with their contact details. Click to call or visit their website.
Yes. You can use Axident Assist to connect with as many providers as you need physiotherapy, towing, body shops, rentals and legal support.
If your question isn’t answered here, please reach out via the contact page. We’re happy to help.
Check for injuries and call 911 if necessary. Move to a safe location if possible, exchange information with the other driver, document the scene with photos and contact your insurer. Axident Assist can help you quickly find a tow truck, rental car or medical services.
Yes. In Alberta, you should report any accident with injuries or significant damage to your insurer as soon as possible. Your provider or lawyer can advise you on the specific requirements.
It’s best to seek medical attention immediately even if you feel okay. Symptoms from whiplash or soft‑tissue injuries can appear hours or days later. Many Calgary clinics offer evidence‑based physiotherapy to help you recover.