Accidents are stressful and confusing, but knowing what to do can make a huge difference. This step‑by‑step guide will help you navigate the immediate aftermath of a collision.

1. Ensure safety first
Check yourself and your passengers for injuries. If anyone is hurt, call 911 right away. Safety comes first. if your vehicle is in a dangerous spot, move it to the side of the road if you can do so safely.

2. Call the authorities
In Alberta, you must report an accident to the police if there are injuries, if the total damage appears to exceed $5,000, or if any driver is impaired. When in doubt, call the non‑emergency line or 911 and ask for guidance.

3. Exchange information
Collect the other driver’s name, contact information, driver’s licence number, licence plate and insurance details. Provide your information as well. Avoid discussing fault at the scene; let the insurance companies and authorities determine liability.

4. Document the scene
Take photos of the vehicles, any visible injuries and the surrounding area. If there are witnesses, ask for their contact information. These details can help support your claim later.

5. Notify your insurance company
Report the accident to your insurer as soon as possible. Provide accurate information and share the photos you took. Your insurer will guide you through the claims process and tell you what to do next.

6. Seek medical attention
Even if you feel okay, it’s important to see a doctor or physiotherapist. Certain injuries, such as whiplash or soft‑tissue damage, may not be immediately apparent. Many Calgary clinics offer evidence based physiotherapy to help you recover.

7. Use Axident Assist
Our platform connects you with trusted towing companies, body shops, rental car agencies, rehabilitation clinics and legal advisors. We make it easy to find the help you need, so you can focus on getting back on your feet.

Being prepared and staying calm can make a difficult situation more manageable. Bookmark this guide or share it with someone who might find it useful.